TRIRIGA Workplace Performance Management Operations
Facility assets in the United States average 25 years in age, and these aging buildings suffer from deferred maintenance, under-funded or disproportionately-managed preventive maintenance and under-funded capital renewals. These issues result in higher asset lifecycle costs, declining reliability and poor suitability for workplace operations.
Right-Condition Real Estate Assets with TRIRIGA Workplace Performance Management Operations
TRIRIGA Workplace Performance Management Operations (WPM Operations), a performance management system for mid-size and large organizations, specifically targets and measures the performance of workplace maintenance and operations. TRIRIGA WPM Operations, one of five enterprise-class analytic applications which comprise the TRIRIGA Workplace Performance Management (WPM) suite, aligns objectives with workplace maintenance operations, analyzes workplace maintenance operations performance data, and identifies actionable insights to improve the performance of workplace maintenance operations. TRIRIGA WPM Operations applies improvements to objectives and processes instantaneously.
Increased Resource Productivity Improves Service Delivery
Customers require responsive, high-quality, cost-effective workplace services. The Maintenance Operations organization needs to ensure that services meet customer expectations, and that services conform to Service Level Agreements while balancing quality, resources, responsiveness, and cost. TRIRIGA WPM Operations:- Identifies under-performing resources to ensure on-time service delivery across the organization and third party service providers
- Identifies bottlenecks in processes to improve maintenance cycle-time by measuring resource utilization, volume and on-time completion rate
- Measures service effectiveness to evaluate quality, responsiveness, and overall service delivery and satisfaction
Reduced Maintenance Costs Increase Bottom-Line Contribution
Reducing maintenance costs improves overall financial performance. The Maintenance Operations organization must maximize the efficiency of maintenance and operations staff, align building availability with business needs and efficiently operate building systems. TRIRIGA WPM Operations:- Identifies resource inefficiencies to manage and measure workload volume and distribution
- Measures preventive maintenance effectiveness to identify maintenance or equipment deficiencies
- Measures and manages service performance to improve in-house and outsourced service quality, response and delivery
Optimized Facility Conditions Increase Asset Value
Ensuring facility health optimizes building and asset lifecycle costs. The Maintenance Operations organization must appropriately forecast and budget maintenance costs and services. They must also plan preventive maintenance activities to prolong asset life and reduce long-term maintenance costs. TRIRIGA WPM Operations:- Evaluates facility condition to prioritize capital planning through condition assessment activities
- Identifies poor-performing systems and assets to optimize efficiency
- Measures investment impact to increase effectiveness of maintenance funding and capital expenditures on asset value and life
To find out more about how TRIRIGA Workplace Performance Management Enterprise improves the bottom-line, contact an expert at (702) 932-4444.