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Achieve performance across all workplace operations
with an IWMS Balanced Scorecard

TRIRIGA Workplace Performance Management Enterprise

Workplace executives strive to align resources and operations closely with the business objectives of their organizations. Today, these executives lack an enterprise-view to target, measure and align performance to business objectives.

Workplace executives need a management and measurement system built to balance the different business objectives of the organization.

Right-Balance Performance with TRIRIGA Workplace Performance Management Enterprise

TRIRIGA Workplace Performance Management Enterprise (WPM Enterprise), a performance management system for mid-size and large organizations, specifically prescribes the IWMS Balanced Scorecard and delivers performance targets and measures to align workplace resources to business objectives. Both a measurement and management system, TRIRIGA WPM Enterprise provides executives with an enterprise-view of workplace performance from the following four key dimensions:

Customer Performance

measures how well workplace operations align with the business organization needs

Operational Performance

measures the efficiency and effectiveness of workplace processes

Portfolio Performance

measures the utilization, condition and return on workplace assets

Financial Performance

measures the cost of operations, total occupancy costs, revenue weeks and profitability of workplace operations and resources

Enterprise-View of Workplace Performance Management Across the Real Estate Lifecycle

With an enterprise-view across the entire real estate lifecycle, TRIRIGA WPM Enterprise provides the ability to target, measure and drive workplace performance across all departments: Real Estate, Design and Construction, Facility Management and Maintenance to measure the following:

  • Customer satisfaction for all workplace services from the work environment to service delivery and service costs from internal and external providers
  • Operational effectiveness and efficiency from real estate transactions to project construction and the delivery of facility and maintenance services
  • Portfolio utilization of workplace assets across the entire organization
  • Financial performance for overall workplace costs including operations costs, lease costs and costs of providing the fixed assets to ensure profitability

Workplace Business Objectives Defined, Deployed and Cascaded Down the Organization

TRIRIGA WPM Enterprise allows executives to define business objectives enterprise-wide and then deploy and cascade them throughout the organization. From the business unit down to the individual contributor, TRIRIGA WPM Enterprise personalizes objectives and measures workplace performance for each role to ensure complete and rapid alignment up and down the organization.

Workplace Performance Management Continuously Improves Business Performance

TRIRIGA WPM Enterprise provides and delivers a pre-defined performance management lifecycle as part of the application to align objectives and business processes to maximize operational and financial performance. Workplace executives then apply the learning from analysis to improve processes and infuse new objectives, changed objectives and processes and analyze new data to achieve business performance.

To find out more about how TRIRIGA Workplace Performance Management Enterprise improves the bottom-line, contact an expert at (702) 932-4444.